Delivery Information

UK Mainland Delivery: All items that are in stock are usually dispatched and delivered within 7 working days.

The cut off for dispatch on stock items is 11am

No guaranteed next day delivery service available on any pallet via TPN - Service is 2-4 working days minimum in all areas some areas are longer with no given dates for deliveries 

TPN UPDATE 
!
! RESTRICTED SERVICES !!

Please be advised that the UK haulage
industry is currently experiencing a massive surge in volume due in no small
part to the upcoming lifting of the covid-19 restrictions,driver shortages and logistical issues  . This is causing a
severe disruption in service. We ask that as a valued customer you bear with us whilst we
endeavour to deal with this unprecedented situation. 

 The below postcodes are the worst affected

OL5-7 

SO 

SL1-5,9 

SK1-6, 12-16, 22-23 (upto 7 working days)

PL1-9, 15-21, 27-35, 99 

TQ1-13 

BA20-22 

EX1-24, 31-39 

TQ14 

DT 

CT 

TN28-29 

SK7-11, 17 

 

PARCELFORCE 24 IS CURRENTLY RUNNING AT 1/3 WORKING DAY DELIVERY TIMES 

(mix orders - coarse stuff, clay plasters,hot lime mixes are made fresh to order so may have a longer lead time please phone prior to placing an order)

all paint orders are made fresh to order so please check delivery times before making a purchase

Pallet orders will be delivered via our carriers TPN – The pallet network, please ensure that:

-      you have supplied us with as much information as possible about the access, location and facilities on-site - it is helpful if you have more than one contact phone number for the driver, Somebody must be on site to recieve the delivery 

The smallest vehicle they use is a 7.5t if you require a smaller vehicle (eg transit size) you will have to provide your own courier to collect

-    we have been made aware of any access restrictions, the delivery depot will assume any size vehicle can deliver unless specified  (including low trees, bridges with weight limits, narrow entrances, restricted turning etc). Even if builder’s merchants, rubbish, skip lorries etc have had no problem, our curtain siders used by the pallet network may well have trouble with height especially, so give us as much information as possible ;

 -    The goods will be dropped by a tail-lift, Please note that a tail-lift requires a large, flat area of hard-standing (not gravel and not on an incline) to be able to offload

-    that you have organised enough space for the goods to be put

Please ring with any queries beforehand 

UK Services | The Pallet Network (thepalletnetworkltd.co.uk) 

Extra Service Charge
Timed Delivery £15
AM/PM Specified £10
SAT AM Delivery £45   To add these servies its phone order only 

All pallets put on a tail lift service must NOT exceed 1000kgs if you request a 7.5t vehicle the limit is 750kgs

 _______________________________________________________

Parcel orders (upto 4 bags or tubs) will be delivered via parcelforce 24

UK MAINLAND POSTAGE ONLY

EXCLUDES POSTCODES

AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50, Northern Ireland.

HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, Isle of Man,Isle of Wight,Channel Islands.

Republic of Ireland

SURCHARGE STARTS AT £4 PER PARCEL FOR THE ABOVE POSTCODES

PALLET ORDERS FOR THE ABOVE POSTCODES ARE PHONE ORDER ONLY 

THESE POSTCODES FOR PARCEL AND PALLET DELIVERY ARE PHONE ORDER ONLY 

damages by hauliers or couriers must be noted on the delivery note, photographed and immediately reported to us on 01924400651 otherwise any insurance claim will be invalid and we will not be able to refund you or replace the goods at no cost

 

****PLEASE TAKE TIME TO READ OUR DELIVERY INFORMATION ONCE A ORDER IS PLACED YOU ARE ACCEPTING OF THESE DELIVERY TERMS****