UK Mainland Delivery: All items that are in stock are usually dispatched and delivered within 4 working days.

The cut off for order dispatch on stock items is 11am

Mix orders - coarse stuff, clay plasters,hot lime mixes are made fresh to order so may have a longer lead time 

Lime Green Coloured Mortars/Renders are made to order - 4-7 Working Days  lead time

Pallet orders will be delivered via our carriers Palletways – 

Palletways Track Pallet

please ensure that:

you have supplied us with as much information as possible about the access, location and facilities on-site - it is helpful if you have more than one contact phone number for the driver, Somebody must be on site to recieve the delivery 

The smallest vehicle they use is a 7.5t if you require a smaller vehicle (eg transit size) you will have to provide your own courier to collect

We have been made aware of any access restrictions, the delivery depot will assume any size vehicle can deliver unless specified  (including low trees, bridges with weight limits, narrow entrances, restricted turning etc). Even if builder’s merchants, rubbish, skip lorries etc have had no problem, our curtain siders used by the pallet network may well have trouble with height especially, so give us as much information as possible ;

 The goods will be dropped by a tail-lift, Please note that a tail-lift requires a large, flat area of hard-standing (not gravel and not on an incline) to be able to offload and that you have organised enough space for the goods to be put proir to delivery 

Pallet tracking is available via email so please incuded this in your order 

Please ring with any queries beforehand

All pallets put on a tail lift service must NOT exceed 1000kgs if you request a 7.5t vehicle the limit is 650kgs






Parcel orders (upto 4 bags or tubs) will be delivered via parcelforce

Full Tracking provided on dispatch

The Return to Sender charge is £6.75.


parcelforce track-trace




Returns accepted within 30 days 

10% restocking fee applies

pro rata refund for any discounted rate pallet orders